Terms of Service

Effective October 21, 2026

These terms are an agreement between you and ExportYT ("ExportYT", "we", "us") for using exportyt.com and related services (the "Service"). By creating an account or using the Service you agree to them. If you use ExportYT for an organization, you agree on its behalf and confirm you have authority to do so. Our Privacy Policy explains how we handle personal information.

1. The Service

ExportYT turns public YouTube videos into reports, spreadsheets, notes documents, comment sentiment analysis and video briefs that help you plan your own videos, and finds which uploads on a public channel did better than usual. It works only with publicly available videos and does not access your YouTube account. Features may change over time as we improve the Service.

2. Your account

You must be at least 13 to use ExportYT. If you're under 18, you need permission from a parent or guardian, who agrees to these terms for you. Keep your sign-in details secure and tell us at support@exportyt.com if you think your account has been compromised. You're responsible for activity on your account. One person per account; please don't share accounts or create multiple accounts to get around limits.

3. Credits and payment

• Credits. Exports cost credits, and the cost is shown before you start each one. New accounts start with no credits.
• Credit packs are one-time purchases. Their credits never expire while your account is open.
• The monthly plan charges your card each month and adds the plan's credits each time a payment succeeds. Unused credits roll over. You can cancel any time from Credits & billing. Cancellation takes effect at the end of the current billing month, there are no partial-month refunds, and you keep the credits you already received.
• Failed exports. If an export fails, the credits it used are returned to your balance automatically.
• Refunds. Within 10 days of purchase, you can get a refund for a credit pack whose credits you haven't used, by emailing support@exportyt.com. Otherwise payments are non-refundable, except where the law requires it. Refunded credits are removed from your balance.
• No cash value. Credits can't be transferred, resold or exchanged for cash, and they're forfeited if your account is deleted or terminated for breaking these terms.
• Prices and taxes. Prices are in US dollars and may not include applicable taxes. If we change prices, the change applies to future purchases. For the monthly plan, we'll give you notice before your next renewal at the new price.
• Payment processing is handled by Stripe, under Stripe's own terms.

4. Acceptable use

You agree not to:

• break the law, or the YouTube Terms of Service, which you also agree to by using ExportYT;
• use exports to harass, dox, or target the people whose comments appear in them;
• republish creators' content, such as a full transcript or notes document, in a way that infringes their copyright, or use a video brief to copy another creator's script, title or thumbnail;
• resell raw access to the Service, or use automated tools to overload it or get around credit costs or limits;
• probe, attack, or reverse engineer the Service, or interfere with other users.

We may suspend or close accounts that break these rules. Where reasonable, we'll tell you first and give you a chance to fix the problem.

5. Content and outputs

The videos, transcripts and comments that ExportYT reads belong to their creators and authors; we don't claim ownership of them, and neither do you. Within those limits, you may use the files you generate for your own research, analysis, internal work and client work. You're responsible for how you use them, including getting any permissions you need before republishing third-party content.

Notes, summaries, insights, sentiment scores and video briefs are generated by AI. They can be incomplete or wrong. Check anything important against the original video before relying on it. Video statistics reflect what YouTube reported at the time of the export.

6. Our rights

ExportYT, including its software, design and branding, belongs to us. These terms don't give you any rights to it beyond using the Service as intended. If you send us feedback or ideas, we may use them without obligation to you.

7. Availability and changes

We work to keep ExportYT reliable, but we don't guarantee it will be uninterrupted or error-free. Exports depend on YouTube and other third parties, so some videos may not be exportable, and some data, such as transcripts or comments, may be unavailable. Exported files are kept for 7 days, so download anything you want to keep. If we discontinue the Service, we'll give at least 30 days' notice and refund unused purchased credits.

8. Ending your account

You can delete your account at any time from Credits & billing. Deletion cancels any subscription and permanently removes your files and history; remaining credits are forfeited. We may suspend or terminate accounts as described in section 4. Sections 5, 6, 9, 10 and 11 survive termination.

9. Disclaimers

To the extent the law allows, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.

10. Limitation of liability

To the extent the law allows, ExportYT won't be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim, or $50. Some jurisdictions don't allow these limits, so they may not apply to you.

11. Indemnity, law and disputes

If a third party brings a claim against us because of how you used the Service or the files you generated in breach of these terms, you agree to cover our reasonable costs of that claim. These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Santa Clara County, California, unless the law where you live gives you the right to bring them elsewhere. Please contact us first; most problems can be sorted out by email.

12. Changes to these terms

We may update these terms. We'll change the date above, and for material changes we'll notify account holders by email or in the app at least 14 days before they take effect. Continuing to use the Service after that means you accept the new terms.

13. Contact

Questions about these terms: support@exportyt.com.